Delta Plumbing, Repipe & Drains Privacy Policy

Effective Date: 3/1/2025

Delta Plumbing, Repipe & Drains ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website deltaplumbingdrains.com ("Website") or engage with our services. Please read this policy carefully. If you do not agree with our policies and practices, please do not use our Website.

1. Information We Collect

We collect several types of information from and about users of our Website and services, including:

  • Personal Information: Name, phone number, email address, and any other details provided when filling out a contact form, scheduling a service, or opting into communications.
  • Non-Personal Information: Browser type, IP address, device type, referring website, and other technical data collected through website analytics.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track Website activity, improve your experience, and analyze usage trends.

2. How We Use Your Information

We may use the information we collect in the following ways:

  • To respond to inquiries, schedule services, and provide customer support.
  • To send appointment reminders, service confirmations, and urgent updates related to scheduled services.
  • To deliver promotional offers and discounts (only if you opt in).
  • To provide follow-up service communications and request customer feedback.
  • To analyze trends and optimize our advertising efforts.
  • To comply with legal obligations and enforce our terms and conditions.

3. How We Share Your Information

We do not sell, trade, rent, or share your personal information, phone numbers, or opt-In data with third parties for marketing purposes. Customer data is used strictly for business operations, service fulfillment, and legal compliance.

However, we may share your information in the following circumstances:

  • Service Providers: We work with third-party vendors who help us operate our Website and business, such as payment processors, appointment scheduling tools, and customer support platforms.
  • Legal Compliance: If required by law, such as in response to a court order, subpoena, or legal request.
  • Business Transfers: If our business is acquired, merged, or undergoes a corporate transaction, your information may be transferred as part of that process.

4. Data Security

We implement industry-standard encryption, secure servers, and access controls to protect your personal information. While no online data transmission or storage system is 100% secure, we are committed to maintaining a high level of security for all collected data.

5. Your Choices, Rights & Opt-Out Process

Opt-Out of Data Usage

To opt-out of data usage from Delta Plumbing, Repipe & Drains, Reply STOP to any message you receive or contact us at (480) 898-0007 or service@deltamechanical.com.

Opt-Out of SMS Communications

If you have opted in to receive SMS notifications, appointment reminders, or promotional messages from us, you may opt out at any time by replying STOP to any message you receive. For assistance, reply HELP or contact us at service@deltamechanical.com. Standard message and data rates may apply.

Opt-Out of Marketing Emails

You may opt out of receiving promotional emails by following the unsubscribe link in any email.

Cookies & Tracking Technologies

You can adjust your browser settings to refuse cookies, though this may impact your Website experience.

Access & Update Your Information

You may request access to or updates to your personal information by contacting us.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.

7. Children’s Privacy

Our Website and services are not intended for children under 13, and we do not knowingly collect personal information from children. If we become aware of such information being collected, we will take appropriate steps to remove it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Delta Plumbing, Repipe & Drains
6056 East Baseline Road, Mesa, Arizona 85206, United States
📞 (480) 898-0007
📧 service@deltamechanical.com

By using our Website or engaging with our services, you consent to the terms outlined in this Privacy Policy.